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Jaydeep L Sonagara                                                           Contact:                                        

“Shree Chamundakrupa” Gokulnagar B/4,                              Mobile: 09227731892, 9909974428

Radar Road  Nr. Matru Aashish pan                                      E-mail: Jaydeepsonagra@yahoo.co.in

Jamnagar 361005

 

 

v        Objective

Seeking a challenging position in a progressive organization to excel and grow with the organization

 

v    Brief Summery

·         Having 3 years of experience of I & R  / Telecom industry in the domain of customer services. (WIPTECH PARIFARELS PVT. LTD Jamnaagar, Rajkot, Gandhidham)

·         Having 12 Months of experience of Field Service Executive of TATA Sky (DTH) Television industry in the domain of customer services. ( PREMIUM ENTERPRICE JAMNAGAR jamnagar)

·         Having  7year of till day experience of Multimedia Center (Reliance Green) Helpdesk And CATV/CMTS Field Service in the domain of customer services.

 

v    Computer Skill

           

            Microsoft office

Internet

            Desktop publication (DTP)

            CCC (DOEACC) 

            Computer Hardwar & Networking   

            CCNA Training

 

v    Trainings & Seminars attended:

Ø  Communication Skills Training at TATA Teleservices Ltd, Rajkot in July- 2003

Ø  Installation & Shoft Skills Training at TATA Sky Ltd, Gandhinagar in July-2006.

Ø  One month installation project of TATA Sky DTH in Mithapur

Ø  Communication Skills Training at Reliance Green Multimedia Center Jamnagar               

                 Mar. 2008

Ø  Communication Skills Training at Reliance Green Multimedia Center Jamnagar               

                Jun. 2009

 

v    Experience:

WIPTECH PARIFARELS PVT. LTD                   (July 2003 to July 2005)

  Installation & Repair Services

Job Profile:

·         Customer Services – I & R Activity of TTSL

·           Installation of CDMA Phone, & Service.

·           Installation of STD PCO & Service.

·           CDMA internet related User Support.

 

v    Experience:

ATUL TELESERVICES JAMNAGAR                (July 2005 to July 2006)

  Installation & Repair Services

Job Profile:

·          Customer Services – I & R Activity of TTSL

·           Installation of CDMA Phone, STD PCO & Service.

·           CDMA internet related User Support.

PREMIUM ENTERPRICE JAMNAGAR        (July 2006 to Dec.2007)

  Management & Field Work

Job Profile:

·         Customer Services – Field Service Executive.

·         Co ordination of Field Service Executive.

R. K. CABLE NET PVT. LTD.                    (Jan 2008 to 20/11/2008  )

  Installation & Repair Services

·         Customer Services – Field Service Executive.

·         Helpdesk Of Field Service Executive.

·         Testing and Servicing of RF circuits, RF Amplifiers, RF Modulators,

·         Testing and Servicing of OFC&HFC Networks, Optical Receivers (Node)

·         Testing and Servicing of RF Devices

·         Catv Cable Service & Maintenance

·         Cable Modem Internet Related User Support.

    

     PUSHPKTELENET PVT. LTD.                 (Feb 2009 to tile   )

  Installation & Repair Services

·         Customer Services – Field Service Executive.

·         Helpdesk Of Field Service Executive.

·         Testing and Servicing of RF circuits, RF Amplifiers, RF Modulators,

·         Testing and Servicing of OFC&HFC Networks, Optical Receivers (Node)

·         Testing and Servicing of RF Devices

·         Catv Cable Service & Maintenance

·         Catv Network Handan setup

·         Cable Modem Internet Related User Support.

 

v  Education

·         I have Passed SSC Examination in Year 1998.

·         I have Passed HSC Examination in Year 2001.

·         I have Passed ITI( Radio & Television)  Examination in Year 2002

·         Basic Computer Course  in Year 2002.

 

v    Personal Details:

Date of Birth                        : 7^th July 1982

Gender                                  : Male

                        Height                                    : 5-9”

                        Marital Status                      : Married

                        Languages known             : Hindi, Gujarati, English

                          

 

 

 

                       

                                                            (Jaydeep Sonagara)