Resume
Jaydeep
L Sonagara Contact:
“Shree
Chamundakrupa” Gokulnagar B/4, Mobile: 09227731892,
9909974428
Radar
Road Nr. Matru Aashish pan E-mail: Jaydeepsonagra@yahoo.co.in
Jamnagar
361005
v Objective
Seeking a challenging position in a progressive
organization to excel and grow with the organization
v Brief Summery
·
Having 3 years of experience of I &
R / Telecom industry in the domain of
customer services. (WIPTECH PARIFARELS PVT. LTD
Jamnaagar, Rajkot
·
Having 12 Months of experience of Field
Service Executive of TATA Sky (DTH) Television industry in the domain of
customer services. ( PREMIUM ENTERPRICE JAMNAGAR
jamnagar
·
Having 7year of till day experience of Multimedia
Center (Reliance Green) Helpdesk
And CATV/CMTS Field Service in the domain of customer services.
 |
v
Computer Skill
Microsoft
office
Internet
Desktop
publication (DTP)
CCC
(DOEACC)
Computer Hardwar & Networking
CCNA
Training
 |
v
Trainings
& Seminars attended:
Ø Communication
Skills Training at TATA Teleservices Ltd, Rajkot
Ø Installation
& Shoft Skills Training at TATA Sky Ltd, Gandhinagar in July-2006.
Ø One
month installation project of TATA Sky DTH in Mithapur
Ø Communication
Skills Training at Reliance Green Multimedia
Center Jamnagar
Mar. 2008
Ø Communication
Skills Training at Reliance Green Multimedia
Center Jamnagar
Jun. 2009
v
Experience:
WIPTECH PARIFARELS PVT. LTD (July 2003 to July 2005)
Installation & Repair Services
Job
Profile:
·
Customer Services – I & R Activity of TTSL
·
Installation of CDMA
Phone, & Service.
·
Installation of STD
PCO & Service.
·
CDMA internet
related User Support.
v
Experience:
ATUL TELESERVICES JAMNAGAR
Installation & Repair Services
Job
Profile:
·
Customer Services – I
& R Activity of TTSL
·
Installation of CDMA
Phone, STD PCO & Service.
·
CDMA internet
related User Support.
PREMIUM ENTERPRICE JAMNAGAR
Management & Field Work
Job
Profile:
·
Customer Services – Field Service Executive.
·
Co ordination of Field Service Executive.
R. K. CABLE NET PVT. LTD.
(Jan 2008 to 20/11/2008 )
Installation & Repair Services
·
Customer
Services – Field Service Executive.
·
Helpdesk
Of Field Service Executive.
·
Testing
and Servicing of RF circuits, RF Amplifiers, RF Modulators,
·
Testing
and Servicing of OFC&HFC Networks, Optical Receivers (Node)
·
Testing
and Servicing of RF Devices
·
Catv
Cable Service & Maintenance
·
Cable
Modem Internet Related User Support.
PUSHPKTELENET PVT. LTD. (Feb 2009 to tile )
Installation & Repair Services
·
Customer
Services – Field Service Executive.
·
Helpdesk
Of Field Service Executive.
·
Testing
and Servicing of RF circuits, RF Amplifiers, RF Modulators,
·
Testing
and Servicing of OFC&HFC Networks, Optical Receivers (Node)
·
Testing
and Servicing of RF Devices
·
Catv
Cable Service & Maintenance
·
Catv
Network Handan setup
·
Cable
Modem Internet Related User Support.
v Education
·
I
have Passed SSC Examination in Year 1998.
·
I
have Passed HSC Examination in Year 2001.
·
I
have Passed ITI( Radio & Television) Examination
in Year 2002
·
Basic
Computer Course in Year 2002.
|
v Personal Details:
Date
of Birth : 7th July 1982
Gender :
Male
Height :
5-9”
Marital
Status : Married
Languages known :
Hindi, Gujarati, English
(Jaydeep
Sonagara)
